Craneware PLC (“dba The Craneware Group”) is responsible for any personal data collected through this website, and The Craneware Group owns and operates the website.
Information Collected by The Craneware Group
- The Craneware Group collects information when you send us an enquiry or email: By sending us an enquiry or email message, you may be sending us personal information such as your name, address, email address, name of your hospital or other organisation and other associated information.
- The Craneware Group collects information if you are a registered user of the Site: If you are a registered user we will collect some basic details from you such as your name, address, telephone number and email address, name of your hospital or other organisation together with any other details provided by you.
The following URL links to another website and is opened in a new window, The Craneware Group are not responsible for the content on www.allaboutcookies.org.
How do we use your Information?
Generally, The Craneware Group may appoint suppliers, sub-contractors or agents in order to provide you with the service that you have requested and The Craneware Group may pass your information on to The Craneware Group companies or to any of The Craneware Group’s approved suppliers, sub-contractors or agents for this purpose.
If you ask us to, The Craneware Group will also use your details to send you information about products and services which may be of interest to you. More specifically The Craneware Group will use your personal information as follows:
- When you read or download information from the Site (IP Addresses and Cookies).
We may collect and store information collected from cookies for statistical purposes. The Craneware Group may use this information to provide you with a more personal service and assist analysing Site traffic and usage. However, this information does not identify you personally and will not be used by The Craneware Group, unless you register with us.
- When you send The Craneware Group an enquiry or email.
We may store this information supplied by you in order to respond to your request or otherwise reply to the subject of the enquiry or email only. Remember that email is not necessarily secure against interception. If your communication is very sensitive, you might want to send it by encrypted message service or postal mail instead.
- If you are a registered user of the Site.
The personal details collected from you are stored electronically and can be accessed by The Craneware Group. You are not obliged to give us any personal information in order to use the Site, but access will be limited to the general information section of the Site if you are not a registered user.
In accordance with appropriate regulations as listed above, The Craneware Group follows strict security procedures in the storage and disclosure of information that you have given us. The Craneware Group has implemented security polices, rules and technical measures to protect the personal information that we have under our control. The security measures are designed to prevent unauthorised access, improper use and disclosure, unauthorised modification and unlawful destruction or accidental loss.
Personal information collected by The Craneware Group on the Site will be held only for as long as is necessary for the purposes for which you have given the data.
Communications from the Site
The Craneware Group may send emails to registered users providing information on similar or related products or services provided by The Craneware Group. The Craneware Group operates an ‘opt-in’ subscription policy, so you will not be signed up for anything without your express permission.
- Access to your personal data
You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information. Please note that an administration fee may be charged to access your data. Please contact The Craneware Group at [email protected].
You have the right to remove your personal information from our mailing lists or can choose not to receive further information about specific products or services. This can be done by contacting us at [email protected] or using links given in marketing messages.
Improvements to the Site
The Craneware Group is committed to providing the best service and information possible to you. We are therefore continually seeking ways of improving and upgrading the Site, and reserve the right to make changes to the Site and the way we process information collected from it. The Craneware Group is nevertheless committed to continue to respect the privacy and preferences of all users of this Site.