The Craneware Group promotes a culture of openness though a high contribution culture where employees feel empowered, valued, achieve personal development and contribute effectively.
Corporate Services
Corporate Services is a team comprised of curious and creative colleagues that anchor all business operations. This team includes Finance, Marketing, Human Resources, Legal, IT, and Business Improvement. Corporate Services is made up of specialized individuals who help improve performance and efficiency while ensuring compliance within and throughout our company. Together, their specialized skills and talent help energize and inspire our teams so that we can continue to do what we do best; deliver on our promise to be a trusted partner and develop solutions that bring value to our customers.
Customer Management
Craneware’s Customer Management team turns product innovations into customer solutions. The pillar of The Craneware Group’s success, our team is comprised of Customer Technical Support, Customer Implementation and Training, Customer Success, Customer Care and Customer Consulting Services. Together our team is referred as trusted advisors who deliver top-notch customer service. As a member of our team, you will have the opportunity to work directly with The Craneware Group’s current and prospective customers, and work cross-functionally within the organization as the liaison between The Craneware Group and the customer throughout the US.
Sales
The Craneware Group’s Sales team is the face of The Craneware Group to our customers and prospects, working with them directly to uncover areas of opportunity within their organizations. Together our Sales Executives and Inside Sales Representatives have sole responsibility for their own geographic territory. The day-to-day activities consist of generating leads within the assigned territory, scheduling discovery and demonstration meetings, creating and presenting proposals, and negotiating the business terms of contracts. The Sales team travels regularly to attend local and national conferences and visits with current and prospective customers to gain relevant knowledge and information about the market in which we operate. The success of The Craneware Group is made up of hard work that in return offers high rewards.
Product Development
Product Development & Engineering is a team comprised of agile and innovative thinkers that satisfy our customers through an early and continuous delivery of valuable software. This team includes product managers, software engineers, data analysts, business intelligence developers, DevOps and test automation engineers. Product and Engineering teams at The Craneware Group leverage lean product management, design thinking and agile delivery practices to empathize with our users and deliver meaningful products to our customers in a rapid manner.